Telephone Us On: (01932) 785496 to book an appointment.

Urgent Appointments: If your problem is urgent, telephone the surgery before 10.00am and you will contacted by a doctor that morning. If you become ill later in the day you will be offered an appointment during evening surgery or a doctor will contact you before the end of surgery.

Non-urgent Appointments: If your condition is non-urgent you can expect to see a GP within two working days. Waiting might be longer if an appointment is required to see a particular GP. Patients have the option to book up to four weeks in advance if this is more convenient.

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary, in order to avoid other patients being kept waiting.

Tell us if you want somebody to accompany you during an examination, or another room in which to discuss any private matters.

Telephone Consultation: Patients can book a telephone consultation with the doctor or nurse; the receptionist can give you a set time for ringing back.

You Can Help Us By:
• Being on time for your appointment
• Letting us know if you need to cancel
• Calling before 10.00am for a home visit or urgent appointment
• Ringing after 1.00pm for the results of tests

Alternatives

If you are not sure whether your condition merits a GP consultation, you might consider one of the following:

Your Local Pharmacist
The local pharmacist gives free health advice at any time - there is no need for an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS Direct for details (see below).

Weybridge NHS Walk-in Centre
This is a nurse-led centre at 22 Church Street, Weybridge.
The telephone number is 01932 826013.
It is open from 7.00am - 7.00pm Monday to Friday, 9.00am - 3.00pm Saturday and Sunday, and 9.00am - 3.00pm Bank Holidays, except Christmas Day.

Ashford NHS Walk-in Centre
Open 10.00am - 10.00pm Monday to Sunday, Tel: 01784 884828.

NHS Direct
NHS Direct offers free expert health information and advice 24 hours a day on 0845 4647 or at their website, www.nhsdirect.nhs.uk which also offers an enquiry service. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.