The StaffDoctors
Doctors' Appointments
Practice Nurse
The practice nurse works closely with the doctors. She provides advice on
all aspects of health care and carries out health promotion clinics. The practice
nurse sees patients by appointment for:
Phlebotomy
There is a phlebotomy service available every Tuesday and Friday morning
conducted by the nurse. This is in addition to the community phlebotomists who
provide a service to disabled and home-confined patients.
District Nurses
District nursing sisters are attached to the practice and based
at Shepperton Health Centre. Their service is available for disabled patients
and for those confined to their homes. Part of their duties is to continue hospital
treatment at home. They also care for wounds, dressings and take blood tests.
They liaise with the doctors and together provide a comprehensive community management
package.The nurses also see patients by appointment for: • Removal of stitches • Minor injuries which require dressing • Other referrals from the doctor Midwives
There is a team of midwives attached to the practice based at Ashford/ St Peter's Hospital. They are involved with the management of pregnant women before and after childbirth. They work side by side with the doctors and hospital consultants.
Health Visitor
The practice has a health visitor who liaises with the practice team. She gives advice on health care, particularly to expectant mothers, children and the elderly. The health visitor provides all the support needed by mother and baby as well as advising, if needed, on referral to other professions such as social services, home care. They are also responsible for any health education advice required.
Practice Manager
The practice manager's responsibilities include:• Ensuring that the practice policies and guidelines are in place and strictly adhered to for the smooth running of the practice • Responsibility for surgery health and safety • Handling all patient complaints according to the practice complaints procedure • Listening to patients' suggestions to help achieve a more efficient practice • Dealing with all administrative tasks • Liaising with the doctors and responsibility for reception staff • All financial aspects pertaining to the surgery Reception Staff
The reception staff are here to help you make the most of the many services we provide. They are usually your first point of contact and can provide full details about services, appointments and all general enquiries.They are available to assist patients for a minimum of 46 hours per week. |
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